Ice Cream Frequent Questions

What are portion sizes?

Before any mix-ins are added, our individual portion sizes are referred to as: Small - approximately 5 oz. Medium - approximately 8 oz. Large - approximately 12 oz. We also offer our smooth and creamy ice cream in larger portion sizes To Go

What is a create your own?

A creation combines super-premium ice cream with a variety of mix-ins, like fruit, nuts, candies and other goodies customized for each customer, creating a mouthwatering dessert. Creations come in many forms, from waffle cones and sugar cones. You can choose from our most popular creations or you can create your own creation!

What is a popular creation?

An ice cream store creation is a favorite ice cream recipe that features a special combination of ice cream and mix-ins. Some creations are tried and true favorites with a new twist, like Chocolate Chocolate Mint; others are our own unique ice cream innovations, like Birthday Party Celebration.

Does the ice cream store make a lactose-free product?

Currently, our only lactose-free product is Sorbet. Although we take precautions by frequently cleaning the mixing stone, we can’t guarantee residual products containing lactose won’t accidentally be mixed into your ice cream.

Is the ice cream store a nut-free environment?

Unfortunately, the ice cream store is not a nut-free environment. While we do our best to accommodate our customers’ special requests, we can’t guarantee with 100% confidence your product will be nut-free. Please be aware our products may contain traces of peanuts and tree nuts, either from a manufacturing facility or from preparation on-site.